First sign-in and password change

Who is this guide for?

For every user who accesses the web control panel, especially those who received a temporary password.

Before you begin

• You need the username, email, and password that you received from the administration or appeared to you when registering.

Steps

1. Open the Log in to Administration Space.
2. Type your username or email.
3. Type Password and click Log In.
4. If the password is temporary, the Change Your Password page opens with the message that you must change your temporary password before continuing.
5. Type your current password (temporary), then new password, then repeat it in Confirm Password, and press Update Password.

Result

A success message appears and you are taken to the control panel.

Important notes

• The new password is at least 6 characters long and must be different from the current one.
• After several consecutive incorrect attempts, access to your network will be temporarily suspended; Wait a few minutes and try again.
• There is no “Forgot Password” button — if you forget it ask the building manager to generate a new password for you.

Who is this guide for?

For the building manager, residents, and guard when entering the application.

Steps

1. Open the application, the Log in.
2. In the Email, Phone, or Username field, write any of them (for example: your registered mobile number).
3. Type Password. Activate Remember me if you want to stay logged in
4. Click Sign In.
5. If the password is temporary, the Change Password screen appears: Type Current Password then New Password then Confirm Password and press Save.

Result

Go to the Home of your building.

Important notes

• The message Incorrect login data means an error in the name or password.
• You cannot bypass the temporary password change screen before saving a new password of at least 6 characters.
• If you forget your password, ask the building manager to generate a new password for you.