Who is this guide for?
To the building manager who wants to know if the SMS messages he sent, who failed, and who sent them back.
Before you begin
- If you don't show a list, Message history Inside Communication button, you don't have permission — contact your building manager.
- Retransmission needs the power to send messages.
Steps
- From the side menu, open Communication then Message history.
- Upstairs you see: SMS balance, Messages sent, Total recipients, Successful delivery, Failure to deliver, andDelivery rate.
- To look. Choose Type of message (General, Financial, Emergency, Remote),Status (Sending, Loser, DraftThen press Flick it, or Reappointment To cancel the liquidation.
- In the table, each letter is considered: Content ,Transmission ,Date And prepare Success ,Failure ,Wait. Select A presentation.
- On the details page, check Success rate ,List of recipients: Name, Phone, Channel, Status of extradition (I'm here, I failed, Wait).
- If there are losers, press Repatriation of losers and confirm.
Result
Only failed recipients are tried again, and a success message or " some messages have been sent. " Others are still failing. "
Important notes
- If the cause of failure is a wrong number, correct the cell phone number in the residents' statements and send him a new message.
- Reason for failure of each recipient appears in the application of the mobile, as well as the deletion of a failed recipient.
- Retransmission counts from the message balance.
Who is this guide for?
The building manager is following the status of SMS messages sent from the application.
Before you begin
- If the SMS box does not appear on the More button, you don't have permission — contact your building manager.
Steps
- From the bottom navigation, select More then SMS.
- In the Messages sent You see every message with the number of success and losers, and it may appear in a state Dispatch or Partially sent or Failure.
- Press the message to open Details of the letterText of the letter and:Proportion of success And the recipient list.
- Besides every recipient, under the failed recipient, the cause of failure appears in red.
- Click Retransmission To try to get the losers back.
- To remove a failed recipient, like a number no longer used, press an icon Delete the recipient then Delete.
Result
The numbers speak after the retransmission, and a message emerges like " tried, left 2 failures " .
Important notes
- Delete button only appears to failed recipients.
- To correct the number of residents' data correct and then send a new message to him.