Who is this guide for?
To the building manager who wants to know what automatic notices were sent, who, where did they arrive, and how much it cost.
Before you begin
- If you don't show a list, Notification log or Analysis of notices Inside Communication button, you don't have permission — contact your building manager.
Steps
- From the side menu, open Communication then Notification log.
- Results class: The building If you have more than one building, Type of notice (could be more selected and searched for) Channel, Type of future, andStatus (Dispatch, Delivery, Failure, On hold, Canceled, Overtaken).
- Write in Research Name, number or part of the text of the communication, and specify From Date ,To Date, then tap Application.
- In the table: Notice, The building, Channel, The future, Status, Supplyer, Cost, TimePush any class for an offer Details of the notice It's the cause of failure.
- To keep the results in a pressurized file CSV ExportIt issues what matches the current liquidation and opens in Excel.
- For the public image, open up Analysis of notices and choose Period (days): 7, 14, 30, 60 or 90.
- See upcoming Total notices, Proportion of success, Open-ended ratio, Failure/override, SMS costAnd then schedules According to the channel ,Causes of failure/override ,The most massive event.
Result
You know exactly what's arrived, what's failed, what's causing it, and what events are consuming your balance more.
Important notes
- Analyses are updated once a day, and notices may not appear today; the registry presents them directly.
- The letters you send manually to the residents follow from Message history.
- " Overtaken " means that the event is often disabled or the future without number or notice.