Who is this guide for?
For the building manager who wants to know who previously lived in the apartment, when, and what they paid or stayed on.
Steps
- Open Building Operations ← Floors and click Details on the apartment.
- On the Ownership and Rent tab, scroll down to Tenant Register.
- Each contract has a card with: Current Tenant or Previous Tenant, name, start date → end date, and a Active or Expired.
- Under each card: Required, Paid, Remaining and Wallet.
- Click Details to view contract details, charges, and invoices, or click the person’s name to open their full financial file.
What can you do with the previous tenant?
- If he has a remaining balance in the wallet: Transfer the balance to another resident or Pay with the wallet for a remaining charge.
- Generate a password if login is needed to continue.
- Delete blank: It appears only for an expired contract that does not have any amounts on it, and only deletes the contract line.
Important notes
- The Edit Contract, Plan Payments and Checks, End Contract and Documents buttons appear for the active contract only.
- No contract with financial records is deleted; Remains in the log for history and reports.
- If it says “No tenants registered yet” then no tenants are registered for the apartment.
Who is this guide for?
For the building manager who wants to see the previous tenants of the apartment from mobile.
Steps
- From Units Open the apartment.
- Click on the Property tab and scroll down to Tenant Register. The number of records appears next to the title.
- Each renter has a card with: name, phone, Active or Ended badge, term (from ← to, or “ongoing” for current contract), monthly rent or payment method, and wallet balance if any.
- Click on the card to open the person’s financial file: his charges, bills, and wallet.
Result
You see the complete history of the apartment: the current contract is in green and previous contracts are in grey.
Important notes
- The Payment Plan and Checks button and the generate password icon appear for the active contract only.
- Deleting an empty expired contract is done from the web control panel (Delete Empty).
- If “No tenants record” appears, you can click on the add button directly to register the first tenant.